DEPOSITS AND FEES

  • A minimum non-refundable and non-transferable deposit is required to reserve your party date and time. Sales tax is added to every party invoice.
  • A non-refundable and non-transferable deposit is required to reserve ultimate party packages. The money goes toward your total party price.
  • A $150 fee is automatically charged if you cancel or reschedule a party within 3 weeks of your party date.
  • If you must cancel your party within 7 days of your scheduled party date or you do not show up to your party, you will be charged for the entire party cost, regardless of reason.
  • All prices are subject to change without prior notice.

PARTIES

  • As a courtesy to our open play patrons, no outside birthday parties or celebrations are allowed on weekdays or during reserved private play time.
  • Decorations, party supplies, desserts and the singing of “Happy Birthday” are absolutely not allowed at Wonderwild on weekdays or reserved private play time.
  • Check out Important Details You Should Know to see the latest and full party policies

RULES FOR PLAY

  • Safety is our number one concern. Wonderwild is a parent-supervised facility. Children must be supervised at all times.
  • All guests are required to sign a waiver before entering the play area.
  • All adults/children must wear socks or closed-toe shoes as appropriate in the play area and adhere to all rules posted.
  • Staff members are available to assist you, however, they should not be a substitute for the parent or adult caregiver.
  • Adults must enter and leave with the children that they have brought into the facility.
  • Any inappropriate or unsafe behavior, item or equipment should be brought to the staff’s attention immediately.
  • Parents or guardians must refrain from physically disciplining or yelling at their child at Wonderwild such as to disturb other guests.
  • Any children sick or exhibiting signs of sickness should leave immediately and join us another day when they are feeling better. All children must wear diapers or be fully potty-trained to play on the equipment.

OTHER

  • We allow outside food and drinks in party rooms during open play, excluding Friday parties. Breakable containers are not allowed.
  • Wonderwild does not claim to be an allergy-free (peanut, tree nut, etc) facility. Please seriously consider this before attending Wonderwild with sensitive children.
  • During a state wide mask mandate or if CDC recommends, masks are required for anyone 10 and older. Masks are encouraged at all other times.
  • Socks are required for all children and adults playing at Wonderwild.
  • Older children playing too rough in Wonderwild, as deemed by the staff, will be asked to move to the Wonderwild(er)side, or to leave. No refunds will be given.
  • No refunds are provided for birthday party deposits, open play visits, ten passes, memberships or sale items