• A minimum non-refundable and non-transferable deposit is required to reserve your party date and time. A sales tax and 10% gratuity for the party host will be added to every party invoice. The deposit will be applied to your final invoice.
  • A $150 fee is automatically charged if you cancel or reschedule a party within 7-13 days of your party date. A $200 fee is automatically charged if you cancel or reschedule 6 days or fewer of your party date.
  • If you must cancel your party within 7 days of your scheduled party date or do not show up to your party, you will be charged for the entire party cost, regardless of reason.
  • You may reschedule your party 2 times. On the 3rd rescheduling there is a $150 rescheduling fee.
  • All prices are subject to change without prior notice.


  • As a courtesy to our open play patrons, no outside birthday parties or celebrations are allowed on weekdays or during reserved private play time.
  • Decorations, party supplies, desserts and the singing of “Happy Birthday” are absolutely not allowed at Wonderwild on weekdays or reserved private play time.
  • Check out Important Details You Should Know to see the latest and full party policies


  • Safety is our number one concern. Wonderwild is a parent-supervised facility. Children must be supervised at all times.
  • All guests are required to sign a waiver before entering the play area.
  • All adults/children must wear socks or closed-toe shoes as appropriate in the play area and adhere to all rules posted.
  • Staff members are available to assist you, however, they should not be a substitute for the parent or adult caregiver.
  • Adults must enter and leave with the children that they have brought into the facility.
  • Any inappropriate or unsafe behavior, item or equipment should be brought to the staff’s attention immediately.
  • Parents or guardians must refrain from physically disciplining or yelling at their child at Wonderwild such as to disturb other guests.
  • Any children sick or exhibiting signs of sickness should leave immediately and join us another day when they are feeling better. All children must wear diapers or be fully potty-trained to play on the equipment.


  • We allow outside food and drinks in party rooms during open play, excluding Friday parties. Breakable containers are not allowed.
  • Wonderwild does not claim to be an allergy-free (peanut, tree nut, etc) facility. Please seriously consider this before attending Wonderwild with sensitive children.
  • Socks are required for all children and adults playing at Wonderwild.
  • Older children playing too rough in Wonderwild, as deemed by the staff, will be asked to move to the Wonderwild(er)side, or to leave. No refunds will be given.
  • No refunds are provided for birthday party deposits, open play visits, ten passes, memberships or sale items.
  • Absolutely, no Alcohol are allowed at Wonderwild. We are allowed to shut down your party, ask you to leave if alcohol are being served on our premises.